Questions? We’ve Got You Covered
Yes — at Carat & Class, we use only carefully selected, premium-quality materials. For Moissanite pieces over 0.3 carats, we include an official certification of stone properties. Our metals, including genuine 925 sterling silver, are hallmarked for authenticity.
We offer complimentary insured shipping on every order. Please allow 7–9 business days for delivery.
Yes — all Carat & Class jewelry comes with a limited warranty. If you experience any issues with your purchase, simply reach out to our customer care team.
Absolutely. Every piece is crafted from genuine 925 sterling silver, hallmarked for authenticity, and finished with precision detailing.
Yes, but with care. To preserve its brilliance, avoid wearing during exercise or water exposure, as sweat and moisture can cause tarnishing over time.
If you need to modify or cancel your order, please contact us within 12 hours of purchase. We’ll do our best to accommodate.
We want you to love your Carat & Class piece. If you’re not completely satisfied, you may return your item within 7 days of delivery for a full refund or exchange. Please ensure the item is unused, in its original packaging, and with any included certification.
Absolutely! We’re happy to accommodate exchanges for a different size, style, or material of equal value, subject to availability.